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Hi, we are here to help you.

Pre-sales Email:

After-sales Email:

After-sales Tech Support

You can submit machine-related issues on the Helpdesk table,

Monport U.S. technical support will assist you in resolving the problem ASAP.

Presale Inquiries:

+1(332)-269-8209  09:00-18:00 PST

+1(332)-251-1208 18:00-08:00 PST

(You can also leave a voice message with your query, and we will message you to schedule a call-back time)

After-sale Customer Service: 

+1(332)-269-8209 09:00-18:00 PST ( Notice:For logistics-related concerns, kindly click here to track your package first )

+1(213)-554-8829 17:00-03:00 PST

*To ensure prompt assistance with your issue, kindly make sure to dial the correct phone number. If you are unable to get through, please reach out to us via email at

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